Your satisfaction is important to us. This policy explains how returns, exchanges and refunds are handled for purchases made from MoonLat Furniture.
Returns are accepted within 7 days of delivery for eligible products. Items must be unused, in their original condition, and returned with all original packaging where applicable.
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We may request photographs to help process your replacement or refund.
Once a returned item has been received and inspected, approved refunds will be processed using the original payment method. Refunds are typically completed within 5–10 business days, depending on your payment provider.
Eligible products may be exchanged for the same item or another product of equal or greater value. Any price difference and additional delivery charges may apply.
For return requests, exchanges or refund enquiries, please contact our customer support team.
📞 08112861563
📞 08100872979
✉️ moonlatfurnitures@gmail.com
📍 21 Ebun Street, Abule Oja, Yaba, Lagos State, Nigeria